644 Jili Privacy Policy — Your data is safe

644 Jili collects two types of data — what you provide directly, and what is gathered automatically through your use of the site.

Information you provide voluntarily — such as your mobile number at registration or messages sent to support — is stored explicitly by 644 Jili. Automatically collected data (such as IP address or device information) is used solely for security and technical purposes.

644 Jili uses your data only for clearly defined purposes. Your data is never sold to third parties for advertising — that is our firm policy.

• To create your account and verify your identity.
• To process deposits and withdrawals and maintain transaction records.
• To provide customer support and resolve issues.
• To prevent fraud, money laundering, and account misuse.
• To ensure responsible gaming and provide support to players who may need it.
• To comply with legal and regulatory obligations.
• To improve the platform's technical performance.
• To send you relevant promotional offers, with your consent.

644 Jili does not sell your personal data to third parties. However, limited data sharing may occur in specific circumstances.

• Payment Provider: Payment providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
• Game Providers: Game developers such as PG Soft and Evolution only receive the data strictly necessary to manage gaming sessions.
• Security Services: Specialist third-party services for fraud and money laundering prevention, used solely for risk analysis purposes.
• Legal Obligations: If we are required to share your data under a lawful court order or regulatory directive, you will be informed in advance where legally permitted.

Beyond these cases, 644 Jili does not share your data with any third party — including advertisers, data brokers, or any other organisation. If you believe this commitment has been violated, contact us immediately at support@644jili.click.

644 Jili does not keep your data longer than necessary. All information is retained normally while your account is active. After account closure, certain data must be kept for a defined period due to legal obligations.

• Transaction records: retained for 5 years after account closure (as required by financial regulators).
• KYC identity documents: retained for 5 years after account closure (Anti-Money Laundering regulations).
• Gaming History & Logs: Retained for 2 years after account closure.
• Support conversations: 1 year.
• Marketing consent and withdrawal log: indefinitely (for legal protection).

The 644 Jili website and app use cookies and similar technologies to enhance your browsing experience and monitor the platform's technical performance.

• Essential Cookies: Required to maintain login sessions and run core functionality. Cannot be disabled.
• Performance Cookies: We collect data on which pages are visited and how often, along with load times — all to help us improve the platform.
• Functional Cookies: To remember language preferences and theme settings.
• Analytics Cookies: To analyse overall user behaviour in aggregate (no personal identification involved).

All cookies except essential ones can be disabled in your browser settings, though some features may not work as expected. 644 Jili does not use third-party advertising trackers.

As a 644 Jili user, you have a number of fundamental rights regarding your data. There is no fee to exercise any of these rights.

• Right to Know: To find out what data 644 Jili holds about you, send a request to support@644jili.click.
• Right to Rectification: If any of your details are incorrect, you can update them via Account Settings or by contacting support.
• Right to Erasure: You may request deletion of data beyond what is legally required to be retained.
• Right to Portability: You may request a copy of your personal data in a machine-readable format.
• Right to Object to Processing: You may object to marketing communications or to specific uses of your data.
• Right to Restriction: In certain circumstances, you can request that the processing of your data be restricted.

To exercise any of your rights, email support@644jili.click with the subject line "Privacy Rights Request". We will respond within 30 business days.

644 Jili applies the highest industry technical standards to protect your data — not just as a claim, but in specific, verifiable ways outlined below.

• 256-bit SSL/TLS Encryption: All communication between you and the site or app is encrypted. Third parties cannot read this data.
• Encrypted Database: All data stored on our servers is encrypted. Even if server access were gained, the data would remain unreadable.
• Two-Factor Authentication (2FA): OTP verification is required for login and large transactions.
• Regular Security Audits: Independent third-party security experts regularly audit and test 644 Jili's systems.
• Minimum Access Principle: Each employee can only access the data relevant to their specific role — not the entire database.
• Breach Notification: In the event of a data breach, affected users will be notified within 72 hours.

644 Jili strictly prohibits providing services to anyone under the age of 18. No data relating to minors is collected, stored, or processed on the platform.

• Age is verified at registration. If a user is suspected to be underage, their account will be suspended.
• If a parent discovers their child has created an account, they can notify us at support@644jili.click — immediate action will be taken.
• Any data collected from a minor will be deleted immediately.
• If 644 Jili is accessed on a shared or family device, we strongly recommend enabling device-level Parental Controls.

644 Jili may update this Privacy Policy from time to time — due to changes in law, platform upgrades, or the addition of new services. Whenever changes are made, we will do our best to notify users directly.

• You'll be notified via the app or SMS whenever significant changes are made.
• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the site after any changes constitutes your acceptance of the updated policy.
• To request a copy of a previous version of this policy, please contact support.

For any privacy-related questions, complaints, or requests, contact our Data Protection team directly. We respond in both English and Bengali.